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Return Policy & Procedures

All returned packages will be thoroughly inspected and a determination will be made if eligibility requirements are met for credit, replacement, exchange or repair.  Please be sure to follow the return guidelines to avoid any delay or denial of processing your return.  A 20% restock fee may apply for returned items.

Processing a return may take up to 7 business days from the time your return is received. 

Please CLICK HERE to view Master Tool Repair's entire Return Policy and Procedure guidelines. (html)

Please CLICK HERE to view Master Tool Repair's entire Return Policy and Procedure guidelines. (pdf)

Questions about returns can be sent by e-mail to: returns@mastertoolrepair.com

To complete your order, (if you are ready to check out)  either click on your other open browser window or click here.

 

Note: Some files may require Adobe Acrobat Reader(pdf). If you do not have Adobe Reader installed on your computer, please click here to download and install this application. 

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