All returned packages will be thoroughly inspected and a determination will be made if eligibility requirements are met for credit, replacement, exchange or repair. Please be sure to follow the return guidelines to avoid any delay or denial of processing your return. A 20% restock fee may apply for returned items.
Processing a return may take up to 7 business days from the time your return is received.
Please CLICK HERE to view Master Tool Repair's entire Return Policy and Procedure guidelines. (html)
Please CLICK HERE to view Master Tool Repair's entire Return Policy and Procedure guidelines. (pdf)
Questions about returns can be sent by e-mail to: firstname.lastname@example.org
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