Please have your model number ready when you call
Need Status on your Web order? Click here!
Unfortunately, we are unable to help you with technical issues by phone,
however you can e-mail us for tech issues by clicking here.
Map and directions to our MTR Chesapeake VA service center and parts store
1244 B Executive Blvd.
Chesapeake VA 23320
Open 9AM-5PM Monday-Friday
Sales Lines are open Monday-Friday EST
Our Repair and Shipping departments are open from Monday-Friday 9AM-5PM EST
Shipping status, tech help and tracking numbers questions are answered by e-mail.
Please note: if you are having trouble with the email links, then simply copy and paste the e-mail address (above). Send it through your e-mail account.
Please note: if you have an ATT account such as sbcglobal.net, bellsouth.net, att.net, prodigy.net or any other ATT e-mail accounts, we will be able to receive your e-mail but ATT with their aggressive spam filters block most companies from being able to reply to you. All you can do is either call us for the information or leave your phone number for us to be able to call you.
We strive to answer each and every e-mail promptly!